ANFIQU - FAQ

ANFIQU
SPEND IN THE WAY OF ALLAH

بِسْمِ ٱللَّهِ ٱلرَّحْمَٰنِ ٱلرَّحِيمِ

» FREQUENTLY ASKED QUESTIONS

1.	How do I request Sadaqah / Zakat / Qard (Loan)?
2.	How do I change my contact details?
3.	I have lost my login details, what do I do?
4.	How do I check the progress of my requests?
5.	How do I deposit money into my account?
6.	How do I withdraw money from my account?
7.	How long does it take for the requests to be processed?
8.	How do I donate Sadaqah or Zakat directly to someone I know?
9.	How do you decide who should receive Sadaqah or Zakat?
10.	How do you decide who should receive Qard (Loan)?
11.	How do I repay Qard (Loan) instalments?
12.	What happens if I cannot pay Qard (Loan) instalments?
13.	Why am I not receiving Authorisation Codes?
14.	Why is it taking so long for the Authorisation Codes to arrive?

8. How do I donate Sadaqah or Zakat directly to someone I know?

If the person you wish to help already has an Anfiqu account, you can transfer funds directly to their account.

However, if you know someone who is eligible to receive assistance, you may give the money directly to them without using Anfiqu's services.

Anfiqu's service is intended to help connect donors and eligible recipients where assistance is needed and where additional support or assessment may be beneficial.

ANFIQU 2015 - 2026